LRER Solar Training’s General Terms and Conditions and LRER Solar Training’s specific quote terms and conditions which are submitted with each quote, form the basis for each LRER Solar Training quote. Therefore, by accepting a quote from LRER Solar Training, the client accepts LRER Solar Training’s terms and conditions.

Terms and Conditions

Payment Terms

Single Bookings

• Payment is required before the event starts.  Your event registration(s) is not confirmed until payment is received.  Please send proof of payment to hello@lrer.co.za
• On registration, you will receive an invoice to make payment on. Neither the issuing of the invoice nor the “payment due” date is a guarantee of your attendance on a course. Only payment in full guarantees your place on a course. We can accommodate a maximum of 18 participants at each of our academies. We encourage you to make payment the day you receive your invoice to be sure of your place in your chosen training.

Group Bookings

• Only payment in full guarantees your place on a course or the agreed course dates.
• The agreed payment for team trainings are binding regardless of the actual number of participants. The client undertakes to pay the specified amount, irrespective of whether the originally planned number of participants is reached or not.

PV GreenCard Assessments

Late Arrivals

• Theory assessment: The start time is 08h00. Arriving late for the theory assessment will take away from the time allocated for you to complete the exam. No extra time will be added.
• Practical: The start time is 08h00. You need to arrive at the venue 30 minutes before the scheduled start time. You will not be allowed to participate in the practical assessment if you arrive later than the scheduled start time. In order to re-schedule for another practical assessment, a fee of R500 ex VAT will be charged.

Reserve dates for Cape Town Assessments

• Due to the unpredictable nature of Johannesburg weather, we cannot guarantee that the PV Assessments in Vereeniging can take place as scheduled.
• For every PV Assessment we have allocated ‘reserve days’ which are scheduled exactly 1-week after the original days.
• Participants have to make sure that they are available for both the original and the ‘reserve days’.
• We alert participants about the possibility of rescheduling to a reserve day at least 72 hours in advance; a final decision will be made at least 48 hours in advance of your original exam date.
• If you are unable to attend this reserve day, you will be allocated a place at the next scheduled PVA exam date at no extra charge.

Cancellation, Transfers, and Registrant change Policies

Client Cancellations

• Cancellations can be made 14 calendar days or more prior to the event start date without incurring a penalty.
• Cancellations made between 13 and 5 calendar days prior to the event start date: 20% of the course fee is to be paid.
• Cancellations made between 4 and 1 calendar days prior to the event start date: 100% of the course fee is to be paid.

Event Cancellations by LRER Solar Training

• If an event does not reach minimum numbers or, for some other unavoidable reason is cancelled, the fee will be refunded in full.
• If a training is to be cancelled, you will be notified 10 days prior to the training.

No Shows and Medical emergencies

• A participant who is registered for a course and does not sign in for the course will still be liable for the full fee.
• In the case of a medical emergency, proof of such will be required by LRER Solar Training and 20% admin fee will be administered with only the option of transferring to another date.

Transfers and Registrant Changes

Transfers

• You can transfer a registrant to another event 14 calendar days or more prior to the event start date.  You will be charged or refunded any differences in the event price. 

Registrant change

• You can change the registrant on an event to another person 1 working day or more prior to the event.

Issuing of Certificates

• A participant must have an attendance rate of at least 90% in order for LRER Solar Training to issue a certificate of training.

GREEN Online Exams

• Participants receive an email with login details and the procedure once they have paid for the exam.
• Registration closes on the Wednesday before the exam. Payments made after the closing day cannot be accepted. Participants will automatically be moved to the next online exam.
• Participants are granted access to the online portal on the Thursday before the exam start date.
• The LRER Solar Training course cancellation terms apply for the online exam.
• Participants who do not notify LRER Solar Training timeously, or do not submit their exam, are considered as no-shows. General no-show conditions apply.

Discounts

We offer discounts for the following participants:

• 10% for multiple bookings:
  • 3 or more participants from one organisation who register at the same time (can be for different courses, must be one invoice, excludes exams and assessments)
  • 1 participant who registers for 3 or more courses at the same time (must be one invoice, excludes exams and assessments)
• 12% for early bird registration, available with selected courses. (To qualify for the early bird discount, registration and payment must be made 8 weeks or more before the course starts)

Discounts are not combinable

LRER Copyright

LRER Solar Training has the sole and exclusive intellectual property of all training material, including the syllabus, and all course material, exercises and aids using during trainings. All material is strictly for a participant’s own use. No individual or entity may reproduce, display (post/upload), give, sell or otherwise distribute any course material received from LRER Solar Training.

Indemnity

All people entering any LRER Solar Training premises, including parking and practical area, do so at their own risk. LRER Solar Training (which includes its employees, agents, representatives, contractors, managers or any person acting under its control) shall not be liable for any claim or damages arising or suffered by anyone entering any LRER Solar Training premises, either directly or indirectly, in any manner whatsoever, including but not limited to, personal injury, death or harm caused to any person, company or entity for damage, loss or destruction of their goods and property arising from the negligence of LRER Solar Training.

LRER Solar Training shall not be liable for the safekeeping, custody or damage or any vehicle, goods or property as a result of any negligent act by LRER Solar Training through collision, fire theft, rain hail or any cause whatsoever.

Data Protection and Privacy

We are processing your data in accordance with the Protection of Personal Information Act 4 of 2013 (POPI). Our training courses are implemented in cooperation with local partners, as a result, your contact and registration information will be forwarded to third parties with the purpose of preparing and conducting the training accordingly.

Personal data will be stored on servers outside South Africa. For details please see our privacy policy.